This year marks 25 years since the first secure online transaction was completed and ecommerce was born. Online shopping has evolved, with exponential year on year sales growth and analysts predicting more than half of retail purchases will be made online in the next decade.
As e-commerce sales grow, so does the volume of returns and with retailers looking to minimise margin dilution, ‘returns’ has become a topic of vital importance.
Join us for this webinar to hear from experts at leading logistics company Advanced Supply Chain Group about the consumer trends influencing returns and impacting supply chains. They’ll be discussing returns in the fast-moving world of retail, where social media commerce is on the rise and consumers are increasingly thinking about sustainability.
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