There’s a hotel in Hawaii that has been consistently rated 5 stars years in a row. They do this by developing and implementing a protocol that puts the customer first and elevates their experience by making sure that they do whatever it takes to make them happy. In this episode of Whiteboard Wednesday, Dr. Joel Parker of Veterinary Practice Solutions discusses how you can stave off the four horsemen of the quality customer service apocalypse by implementing some of these strategies in your practice. FREE WEEKLY WEBINAR SERIES: Attend our FREE Weekly LIVE Webinar Series delivered by Dr. Joel Parker every Mon, Tues, Weds & Fri. They cover a wide range of topics geared toward helping private practice owners take their practice to the next level. Click here to register:
WEEKLY WHITEBOARD WEDNESDAY EBLAST
Sign up for our weekly eBlast:
0 Comments