Hello everyone. Today I am going to talk about how the chatbots are disrupting the UX. And how can you make use of the best practices to keep your chatbot user-friendly one?
In a nutshell, people all across the world have started to understand the technical paradigm shift in a decade initiated by the chatbot.
Why The Chatbots are Disrupting UX?
Communicating has become an integral part of our daily lives, and therefore, we rely on our devices for helping us to communicate every day.
Not only in our personal lives, but in several business platforms too, the users or the customers communicate through the messaging platforms .
These messaging platforms are managed by the chatbots.
It means that you should stop wasting your money in trying to pull people into your ecosystem.
Push your content where the users are already active.
I have made a list of the 8 best practices that will help you make your bot user-friendly.
Tip #1 - Never make your chatbot lie to your users
Tip #2 - Make conversation more action-oriented
Tip #3 - Design better human emotion
Tip #4 - Don’t make the Conversation “Limited”
Tip #5 - Increase wait time with each additional message to give users time to read
Tip #6 - Take your users’ feedback
I hope this video will help you to gain a deeper insight into the perfect idea for creating the best user experience through the chatbot.
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